Troubleshooting Login Issues With Staff Computers
Try to verify the following:
- Verify you are using the “Other” selection when indicating login preference.
- Verify that the Caps lock is not on.
- Verify you are using the correct username and passphrase.
- Is WiFi signal strength good? - What network are you connecting to, it should be your local network if you are at a district location, not GBSDPublic.
- If you are not connecting via WiFi, is a network cable plugged into the computer and a network wall port? - Pull the cable out of the network port on the computer and plug it back in (to ensure it is seated properly), do the same with the end connecting to the Wall Port.
If all of these are fine, restart your computer and try again.
If you are still unable to log on, contact the GBSD Help Desk (503) 258-4755.