Okta MFA - Setup guide for Partners and Staff

GBSD Is transitioning some users from Google MFA over to Okta MFA for account authentication. This guide will walk a user through how to finish the setup of the Okta account and how to login using Okta MFA verification methods. You can use Okta to gain access to the account in the event of a forgotten passphrase.

Additional Link

For a more in depth step-by-step of this setup guide with screenshots refer to this article

Okta Account Setup

Log In

Go to a GBSD Okta Dashboard login page - https://okta.gresham.k12.or.us/
In the Okta login window, enter your username. Click Next and then enter your password on the next window, followed by clicking Verify

Setting up Verification Methods

You will be required and prompted to set up two verification methods.

Security Question - Click Set up and choose one from the dropdown list or create your own
Okta Verify App
1. Click Set up and stay on the QR code screen for the next steps
2. On your phone, download the Okta Verify App from the Apple or Android stores
3. Open the App and Click through the following screens:
  1. Click Add Account
  2. Click Organization for account type
  3. Click Skip for adding from another device
  4. Click Scan a QR Code (you may have to enable the camera)
  5. Point your phone camera at the QR code shown to scan the QR code
    - If you have trouble scanning the QR code, click Return to authenticator list
  6. In the app, decide how you would like to handle Push Notifications
  7. Decide how you would like handle to Face ID or equivalent
  8. Click Done on account added screen
4. When you need a code, you can view it by clicking on the eyeball icon in the app

Log in using Okta after setup

There are two options for logging into the GBSD account after setting up Okta

Straight to the Google account - https://accounts.google.com which will now use Okta MFA to authenticate you as a user
Login to the Okta dashboard - https://okta.gresham.k12.or.us which will lead you to Google and other GBSD apps that might be available

Note: If you are logging into the account while you are onsite with a GBSD device, and connected to GBSDLearning or GBSDPrivate, you will not be prompted for a security code from Okta Verify

Setup or Edit Verification Options

If you desire to set up an additional device with Okta Verify or you need to set it up again follow these steps. You can also remove and choose a different security question

Login to the Okta dashboard - https://okta.gresham.k12.or.us
Open the dropdown under your login name and choose Settings
In the box labeled Security Methods, choose what you need to do