Try to verify the following:   Verify you are using the “Other” selection when indicating login preference.  Verify that the Caps lock is not on. Verify you are using the correct username and passphrase. Is WiFi signal strength good? - What network are you connecting to, it should be your local network if you are at a district location, not GBSDPublic.   If you are not connecting via WiFi, is a network cable plugged into the computer and a network wall port? - Pull the cable out of the network port on the computer and plug it back in (to ensure it is seated properly), do the same with the end connecting to the Wall Port. If all of these are fine, restart your computer and try again. If you are still unable to log on, contact the GBSD Help Desk (503) 258-4755.

This public article explains how to receive files from or send files to the Gresham-Barlow School District using the GBSD Share site. GBSD staff members please see the GBSD Share topic in the help portal Employee Knowledge Base for detailed site usage. Receiving Files (Downloading from GBSD) When someone uses the GBSD Share site to send you a file you will receive an email with a link to your shared file. Click on the Download button to go to the site Enter the password that was provided to you by the sender then click the arrow next to the Open button to select Download to download the file or use the Open button to view the file. Sending Files (Uploading to GBSD) When you get a link GBSD Share site to upload a file you will receive an email with a link to the share folder. It wil explicitly say "This link also allows uploading files to the shared folder." in the message. Click on the Download button to go to the site Enter the password that was provided to you by the sender then click the Open button. You now be logged in at the upload home screen. Depending if you are uploading a folder of files or a single file please choose Add Files or Add Folder.  A file browser will open and let you pick your files or folder and select the Open button. You will see your files ready to upload and then you can select the Start Upload to upload the files. You will see them appear in the window above when done, be aware larger files take a little bit to upload. You are now done and safe to close the browser window or tab.

What is Multi-Factor Authentication? Multi-Factor Authentication (MFA), is a security requirement for staff access to many district systems including, but not limited to, Google, Synergy, and the VPN.  This additional security layer is required by our cyber security insurance provider because it has been proven effective at preventing certain types of cyber attacks. When you sign into your online accounts (a process called "authentication") you're proving to the service that you are who you say you are. Traditionally that's been done with a username and a passphrase. MFA provides an extra layer of security beyond just a passphrase, in the form of a physical device (phone, tablet, or USB key), to protect an account by requiring a secondary form of authentication.  With MFA, if a passphrase is compromised there is still an additional layer of protection required (i.e. the physical device) to gain access to an account.  Set up MFA for Google Set up MFA authentication on your personal mobile device or use a security key. Non-administrative GBSD employees can request a district-provided Security Key from the Service Desk. Things to know: Google calls their MFA system “2-Step Verification.”  Docuware users using the Connect to Mail App will need to implement a new connection after Google 2-Step Verification has been set up (Note: Login required to access this article).   Due to the insecure nature of SMS text messages, verification via SMS texts will NOT be supported.    Use a Personal Mobile Device Using a personal device for MFA is the most convenient option since the device is usually with a person wherever they go.  Use a Security Key A Security Key is a USB device that plugs into the USB port on your district-provided computer.  You will use this key every time you log into Google.  A personal or district-provided Security Key can be used. Related Articles Google MFA: Using A Mobile Device Google MFA: Using A Security Key (USB device) Google MFA: Using Google Authenticator Google: How To Use Multi-Factor Authentication

Use a Security Key (a usb device that plugs into the USB port on your district-provided computer) for Google 2-Step Verification. Set Up A USB Key Log into your email. Click the Enroll button when you see the 2-Step Verification warning (or, go directly to the Google 2-Step Verification set up). On the Second step to sign in page, select Show more options. Click on Security Key in the drop down.  Do not plug in the Security Key yet. Click Next. When prompted, insert the Security Key in your computer’s USB port. Once connected, tap the button or gold disk if your key has one of them. Click Allow in the 'Allow this site to see your Security Key' pop-up. Give your Security Key an easy to remember name, then click Done. Set up is now complete! Please go to the next section to learn how to use Multi-Factor Authentication. Continue How To Use Multi-Factor Authentication Now that you have 2-Step Verification set up, learn how to login to your Google account using MFA.   Related Articles Google: Getting Started With Multi-Factor Authentication Google: Multi-Factor Authentication Using A Mobile Device Google: Multi-Factor Authentication Using Google Authenticator Google: How To Use Multi-Factor Authentication

Use this process to set up Multi-Factor Authentication (a.k.a. MFA / 2-Step Verification) for your Google account using your mobile device.  When using a mobile device for Google MFA, it is required to have two methods set up:  Google prompts as your primary method and Google Authenticator as your secondary.  Follow the steps below to set up both methods. Do you want to use a Security Key (a usb device that plugs into the USB port on your district-provided computer) for 2-Step Verification? Non-administrative GBSD employees can request a district-provided Security Key from the Service Desk. Set Up Google Prompts On your mobile device Make sure you’re signed in to your Google Account on an Android phone or iPhone. If you have an iPhone: Turn Bluetooth on. Get the Google Smart Lock app from the App Store. Sign in with your district provided Google account. If you have an Android phone: Open the Settings app on your phone. Tap Accounts, then Add Account. Select Google and sign in. On your district provided computer Log into your email. Click the Enroll button when you see the 2-Step Verification warning (or, go directly to the Google 2-Step Verification set up). Review the device information and click Continue. Note: If you do not see a device listed, click on the Don’t see your device? link and follow the instructions provided. Next, Google will prompt you to save backup codes. Backup codes are not necessary for district provided accounts. If you choose to save them, ensure that they are kept in a secure location. Note: Backup codes are very important for personal accounts. If you set up 2-Step Verification on a personal Google account please save the information somewhere secure. If you choose not to save them, skip this step by clicking on Next at the bottom of the page, then click I have my codes in the pop-up window. Review the 2-Step Verification information and then select Turn On. Set up is almost complete!  Please go to the next section to set up Google Authenticator. Next Steps Set Up Google Authenticator (iPhone & Android) Now that you have Google prompts set up, follow the link below to learn how to set up Google Authenticator.  Note: When using Google prompts as your primary method of MFA, it is required to have Google Authenticator set up as well. Using Multi-Factor Authentication Now that you have 2-Step Verification set up, learn how to login to your Google account using MFA. Related Articles Google MFA: Getting Started With Multi-Factor Authentication Google MFA: Using A Security Key (USB device) Google MFA: Google Authenticator Setup Guide Google MFA: How To Use Multi-Factor Authentication

Set Up Google Authenticator (iPhone & Android) Use this process to set up Multi-Factor Authentication (a.k.a. MFA / 2-Step Verification) for your Google account using Google Authenticator on your mobile device.   When using Google prompts as your primary method of MFA, it is required to have Google Authenticator set up as well.   When using a USB security key as your primary form of MFA, it is strongly recommended to set up Google Authenticator.   Follow the steps below to set up Google Authenticator. Download the App Download the Google Authenticator App on your mobile device from the Apple App Store for iPhone or from the Google Play Store for Android. Follow the links or scan the qr code below. Enable & Link Authenticator in Google ENABLE IN YOUR ACCOUNT On your computer, log in to your Google account and navigate to the security area to set up Google Authenticator (or go directly to your Security page and skip to step 5 below) In the upper right corner click on your picture then click the Manage your Google Account button. Click Security in the column on the left. Under the Signing in to Google section click on 2-Step Verification Enter your passphrase if prompted. Click on the chevron in the Authenticator app section. Click the Set up authenticator button. LINK TO YOUR PHONE On your mobile device, open the Google Authenticator app to finish the setup process. You will be presented with the screens below. Tap Get Started. On the second step you can link to your GBSD account or you can bypass that choice by selecting "Use Authenticator without an account". Please Note: GBSD Technology Services recommends you DO NOT link to your GBSD account.  Doing so can lock you out when doing a passphrase change on your account.    Tap the plus sign (1) in the lower right corner, then select scan a QR code (2). Scan the QR code with your mobile device and click Next on the computer. A six-digit code will display in the app. This code changes every 60 seconds. On the Computer, enter the six-digit code from the app, then click Verify. Set up is now complete! Please go to the next section to learn how to use Multi-Factor Authentication. Continue Now that you have 2-Step Verification set up, learn how to login to your Google account using MFA. Related Articles Google MFA: Getting Started With Multi-Factor Authentication Google MFA: Using A Mobile Device Google MFA: Using A Security Key (USB device) Google MFA: How To Use Multi-Factor Authentication

Now that you have 2-Step Verification set up, follow the instructions below to learn how to login to your Google account using MFA. Table of Contents Use 2-Step Verification with: Google Smart Lock app (iPhone only) Android Phone Notification Prompts Security Key (USB device) Google Authenticator App (iPhone & Android) Using 2-Step Verification With The Google Smart Lock App (iPhone Only) Log into your district Google account on any computer. Google will automatically send a notification to the Smart Lock app on your device.  Once sent, Google waits for you to tap yes on your phone. Open the Smart Lock app on your phone and tap Yes, it’s me in the pop-up. Once approved, your Google account will be available. If you do not see a pop-up after opening the Smart Lock app, make sure Bluetooth is enabled on your phone and then click Resend it on your computer. If you are unable to authenticate, contact the GBSD Help Desk at 503.258.4755 for assistance. Using 2-Step Verification With An Android Phone Log into your district Google account on any computer. Google will automatically send a notification to your phone.  Once sent, Google waits for you to tap yes on your phone. Unlock your phone and tap Yes, it’s me in the pop-up. Once approved, your Google account will be available. If you do not see a pop-up after unlocking your phone, click Resend it on your computer. If you are unable to authenticate, contact the GBSD Help Desk at 503.258.4755 for assistance. Using 2-Step Verification With A Security Key (USB device) Log into your district Google account. After you enter your passphrase you will be prompted to plug in the Security Key you set up previously. Inserting the Security Key and tapping it will log you into your Google account. If you need assistance, please contact the GBSD Help Desk at 503.258.4755. Using 2-Step Verification with the Google Authenticator App (iPhone & Android) On your mobile device: Open the Google Authenticator app. On your computer: Log into your district Google account. Click the ‘Try another way’ link. Click the ‘Get a verification code from the Google Authenticator app’ button. Enter the 6 digit code that you see in the app on your mobile device. Related Articles Google MFA: Getting Started With Multi-Factor Authentication Google MFA: Using A Mobile Device Google MFA: Using A Security Key (USB device) Google MFA: Google Authenticator Setup Guide

It is important to backup your documents regularly. Documents you store on your computer are NOT automatically backed up, so please follow the steps below to regularly backup your data. Step One: Determine which documents you wish to backup. Step Two: Here are 2 different ways to get to your drive. 1. Login to Google Drive using your email username and passphrase. You can log into Google Drive by typing drive.gresham.k12.or.us into your web browser. It is recommended that you use the Google Chrome web browser. OR 2. You can also get to your Drive account from your email. Look for the google grid icon when logged in to your Gmail account (upper right corner. see the below image) and click Google Grid When the apps are presented and select “Drive” from the options, It will look like the image below. Once selected go to the next step. Drive Step Three: Drag the files you wish to backup into your Google Drive folder. If you don't have a backup folder, create one by pressing "+ New" in the top right hand corner. Image Caption Screenshot of a drag and drop OPTIONS Option 1: If you wish to preserve the format of all files you are storing in your Google Drive account, change your Upload Settings in Google Drive to “Confirm Settings Before Each Upload” so you can choose to have files converted to Google Docs format or to have them saved in their original format. Option 2: Store all of your documents in Google Drive and work directly from your Google Drive account on a daily basis. You can work directly with Google Drive through your web browser, or have a Google Drive folder installed on your computer that will make this process more convenient. For more information about working in Google Drive, please visit the link below: https://support.google.com/a/topic/2490075?hl=en&ref_topic=9197

Welcome to Employee Access! Employee Access, our new employee self service application, provides a more user-friendly interface and increased security to protect our employees—that’s you. To access, please bookmark and use your company specific link and use it to log in: GBSD: https://gbsd10jnor.tylerportico.com/tesp/employee-selfservice/ MEWA: https://metroeastwebacademyor.tylerportico.com/tesp/employee-selfservice/ CAL: https://cfalor.tylerportico.com/tesp/employee-selfservice/ Getting logged In When you access the link you will be presented with the below okta prompt. Put your full work email in here and select Next. You will then be prompted for your work Google login.   Employee Access Overview MY DASHBOARD Use the My Dashboard window to view at-a-glance information, including District Announcements and links to important Resources. EMPLOYEE PROFILE Review personal contact information on file with HR in the Employee Profile window. If applicable, users can edit personal information from here. Use the additional tabs to add and maintain Emergency Contact Information and Dependents, as well as view Education and Certification information. PAY & TAX The Pay & Tax window provides an expandable visual representation of the user’s paycheck, a Paycheck Simulator, and PDF copies of pay stubs. Use Pay & Tax to view and/or edit any direct deposit information on file, view and/or update W4 information, access W2 documentation, and view job information. Additional tables also provide access to calendar Year To Date pay information, as well as Compensation Statements. Tasks & Documents Use the Tasks & Documents menu to approve contracts and tasks, add forms (if applicable), view completed tasks, and view documents associated with your employee record. This is not visible to all users.

Use this process to set up Multi-Factor Authentication (a.k.a. MFA / 2-Step Verification) for your Google account using your phone a passkey.  When using a mobile device for Google MFA, it is required to have two methods set up:  Google prompts as your primary method and Google Authenticator or a passkey as your secondary.  Follow the steps below to set up your phone as a passkey. Do you want to use a Security Key (a usb device that plugs into the USB port on your district-provided computer) for 2-Step Verification? Non-administrative GBSD employees can request a district-provided Security Key from the Service Desk. Set Up A Passkey On your mobile device Make sure you’re signed in to your Google Account on an Android phone or iPhone. If you have an iPhone: Turn Bluetooth on. Get the Google Smart Lock app from the App Store. Sign in with your district provided Google account. If you have an Android phone: Open the Settings app on your phone. Tap Accounts, then Add Account. Select Google and sign in. If you have an iPhone, continue with these steps Open the Smart Lock app.  Add your account and login if needed. Tap Manage accounts Tap Manage your Google Account Swipe right to the Security tab Tap Passkeys and security keys Tap Create a passkey Tap Create a passkey again Scan your fingerprint or face In Google Chrome on your Computer (Optional) In addition to setting up your phone as a passkey, you can also setup your computer if it supports Touch ID.  Note: This passkey will only be saved in Chrome on this device.   Go to https://myaccount.google.com/security/ and login to your account. Click on Passkeys and security keys Click ‘Create a passkey’ and click ‘Create a passkey’ again Cancel iCloud Keychain dialog Click ‘Your Chrome profile’ Click Continue Tap the Touch ID button on your keyboard Tap Done Next Steps Using Multi-Factor Authentication Now that you have 2-Step Verification set up, learn how to login to your Google account using MFA. Related Articles Google MFA: Getting Started With Multi-Factor Authentication Google MFA: Using A Security Key (USB device) Google MFA: Google Authenticator Setup Guide Google MFA: How To Use Multi-Factor Authentication